Privacy Policy

1. Who We Are

SocialMediaAds.com ("SMA," "we," "us," or "our") is a digital marketing agency providing social media advertising management, Google Ads management, website design, hosting, and AI-powered lead automation services to law firms and other businesses. Our website is located at socialmediaads.com.

For privacy-related inquiries, contact us at: privacy@socialmediaads.com

2. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Fill out a contact, intake, or onboarding form on our website
• Enter a giveaway or promotion
• Subscribe to email or SMS communications
• Engage with our chatbot, voice agent, or SMS system
• Purchase or subscribe to a service
• Communicate with us by email, phone, or text

This may include: full name, email address, phone number, business name, business address, practice area, website URL, billing information, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and general geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and clickstream data
• Referring URL and exit pages
• Device identifiers and session data
• Conversion and event data via advertising pixels

Information from Third Parties

We may receive information about you from:

• Meta (Facebook/Instagram) — ad campaign interaction data, custom audience matching
• Google — search ad click data, conversion tracking
• TikTok — ad engagement and conversion data
• GoHighLevel (CRM) — lead and client management data
• Payment processors — billing confirmation (we do not store full card numbers)
• Referral partners or affiliates who referred you to us

3. How We Use Your Information

We use collected information to:

• Deliver and manage the services you purchased or requested
• Communicate with you about your account, campaigns, and service updates
• Send marketing emails, SMS messages, and promotional offers (with your consent)
• Process payments and manage billing
• Run retargeting and advertising campaigns on your behalf (for service clients)
• Conduct giveaways, contests, and promotions
• Improve our website, services, and marketing performance
• Comply with legal obligations
• Detect and prevent fraud, abuse, or security threats
• Enforce our Terms of Service and other agreements

We do not sell your personal information to third parties for their own marketing purposes.

4. SMS / Text Message Communications (TCPA Compliance)

By providing your phone number and submitting any form on our website, you expressly consent to receive autodialed or prerecorded marketing text messages from SocialMediaAds.com at the mobile number provided.

Message frequency varies. Standard message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any service.

To opt out: Reply STOP to any text message at any time. You will be removed from our SMS list promptly. For help, reply HELP or contact privacy@socialmediaads.com.

We comply with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227. Our SMS campaigns are managed through GoHighLevel and use compliant opt-in and opt-out mechanisms. We maintain records of all SMS consent for a minimum of 4 years.

Supported carriers are not liable for delayed or undelivered messages.

5. Email Marketing (CAN-SPAM Compliance)

By submitting your email address on any SMA form, you consent to receive marketing emails from SocialMediaAds.com. We comply with the CAN-SPAM Act, 15 U.S.C. § 7701 et seq. Every marketing email we send includes:

• A clear identification of the sender
• An honest subject line
• Our physical mailing address
• A clear and functional unsubscribe link

To unsubscribe from marketing emails, click the "Unsubscribe" link in any email or contact privacy@socialmediaads.com. Unsubscribe requests are processed within 10 business days. Opting out of marketing emails does not opt you out of transactional or service-related communications.

6. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to improve user experience and measure advertising effectiveness. These include:

Meta Pixel (Facebook/Instagram)

We use the Meta Pixel to track website visits, form submissions, and conversions, and to build custom and lookalike audiences for advertising. Meta may use this data subject to Meta's Privacy Policy.

Google Analytics & Google Ads Tags

We use Google Analytics to understand how visitors use our site and Google Ads conversion tags to measure ad performance. Data is processed subject to Google's Privacy Policy.

TikTok Pixel

We may use the TikTok Pixel for campaign tracking and audience building, subject to TikTok's Privacy Policy.

First-Party Cookies

We use session and persistent cookies to maintain your preferences, keep you logged in, and improve site functionality.

You can control or block cookies through your browser settings. Note that disabling cookies may affect the functionality of our website. We honor Do Not Track (DNT) browser signals where technically feasible.

7. Third-Party Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: CRM platforms (GoHighLevel), email service providers, SMS platforms, payment processors, hosting providers — bound by contractual data protection obligations
• Advertising platforms: Meta, Google, TikTok — for the purpose of running or measuring ad campaigns (hashed data only for audience matching)
• Legal and regulatory: We disclose information when required by law, court order, subpoena, or to protect the rights, property, or safety of SMA, our clients, or the public
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We do not share, rent, or sell your personal data to data brokers or unaffiliated third parties for their own marketing purposes.

8. Data Security

We implement industry-standard security measures including SSL/TLS encryption, access controls, secure data storage, and regular security reviews to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

You are responsible for maintaining the security of any account credentials you use to access our services. Notify us immediately at privacy@socialmediaads.com if you suspect unauthorized access.

9. Data Retention

We retain your personal information for as long as necessary to:

• Deliver the services you requested
• Comply with legal, accounting, or reporting obligations
• Resolve disputes and enforce our agreements
• Maintain records required by law (e.g., TCPA consent records — minimum 4 years)

When personal data is no longer needed, we securely delete or anonymize it. You may request deletion of your personal data subject to our legal retention obligations (see Section 10).

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request your data in a machine-readable format
• Opt-Out of Marketing: Opt out of email and SMS marketing at any time
• Restriction: Request that we limit how we process your information
• Object: Object to processing based on legitimate interests

To exercise any of these rights, contact us at privacy@socialmediaads.com. We will respond within 30 days. We may need to verify your identity before processing requests. We will not discriminate against you for exercising your privacy rights.

11. California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) provides you with the following additional rights:

• Right to Know: What categories of personal information we collect, use, disclose, or sell
• Right to Delete: Request deletion of personal information collected from you (with exceptions)
• Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link
• Right to Non-Discrimination: We will not deny services, charge different prices, or provide different quality of services because you exercised your CCPA rights
• Right to Correct: Request correction of inaccurate personal information
• Right to Limit Use of Sensitive Information: We do not collect sensitive personal information as defined by CPRA beyond what is necessary for our services

To submit a CCPA request, email privacy@socialmediaads.com with "CCPA Request" in the subject line. We will verify your identity and respond within 45 days.

Shine the Light: California Civil Code § 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

12. Children's Privacy (COPPA)

Our services are directed exclusively to adults operating businesses. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we may have collected such information, contact us at privacy@socialmediaads.com.

13. Third-Party Links and Platforms

Our website may contain links to third-party websites, tools, or platforms (Meta, Google, TikTok, GoHighLevel, etc.). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party site you visit. Our Privacy Policy applies only to our website and services.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email or prominent website notice where required by law. Your continued use of our website or services after any update constitutes acceptance of the revised policy.

15. Contact Us

For any privacy-related questions, requests, or complaints, contact us at:

SocialMediaAds.com
Email: privacy@socialmediaads.com
Subject line: "Privacy Request"

We take all privacy concerns seriously and will respond within 30 days of receipt.